Privacy and cookies
This page explains in plain words what data we process when you visit this website or get in touch with us, why we do it and what your rights are. In short: the site is here to show you our clocks, it uses no cookies and it does not track you.
Who is the data controller
The data controller is ALTOBEL ANTONIO di Altobel David, Via Pistore 48, 37058 Sanguinetto (VR), Italy, VAT no. 03909440236.
For any privacy question you can write to us at info@altobelantonio.com or call us on +39 346 388 6345 (WhatsApp too). We have not appointed a Data Protection Officer (DPO): it is not required for a business like ours.
When you visit the website
The website is made only of pages to read. There are no forms to fill in, no accounts, no newsletter and no online sales. We use no analytics, advertising or profiling tools, and no social media buttons or pixels.
Fonts, images, chime recordings and video thumbnails are served from our own server. When you open a page, your browser does not contact Google Fonts or any other outside service.
Technical server data
Like any website, our server may record some technical data about visits: IP address, page requested, date and time. We need it only for security, for example to block an attack or find the cause of a fault. The legal basis is our legitimate interest in keeping the site secure and working (Art. 6(1)(f) GDPR). This data is kept for no more than 30 days, then deleted, and we do not use it for anything else.
YouTube videos
On the page you only see the video thumbnail, which comes from our server. Until you click, nothing is sent to Google.
When you click the thumbnail, the video loads from youtube-nocookie.com, the privacy-enhanced mode of YouTube (Google). From that moment Google receives data such as your IP address and information about your browser, and may use cookies or your browser's local storage under its privacy policy. Starting the video is your choice (consent, Art. 6(1)(a) GDPR): if you prefer, you can simply not start it.
Links to other websites
The site contains some links: WhatsApp (wa.me, owned by Meta), Google Maps, Facebook, YouTube and Pinterest. They are plain links: nothing loads until you click them. If you open one, you go to that service's website and its own privacy rules apply, not ours.
Cookies
This website uses no cookies and stores nothing in your browser (no local storage or similar). That is why we do not ask for any consent and you see no cookie banner.
The only exception is videos: if you start a YouTube video, Google may set its own cookies, as explained above. You can delete them at any time in your browser settings.
When you write to us or call us
You can contact us by email, on WhatsApp or by phone. In that case we process the data you send us: your name, contact details, your message and any photos (for example of a clock that needs repairing).
We use it only to:
- reply to you;
- prepare a quote for you;
- handle an order or a repair.
The legal basis is answering your request before a possible contract and carrying out the contract (Art. 6(1)(b) GDPR). For invoices and other accounting documents there is also a legal obligation (Art. 6(1)(c) GDPR).
Giving us your data is not mandatory, but without contact details we cannot reply. Please send us only what is needed: there is no need for health data or other sensitive information.
If you write to us on WhatsApp you are using a Meta service, so WhatsApp's own privacy rules also apply, as set out in its privacy policy.
How long we keep data
- Technical server data: no more than 30 days.
- Messages and requests: as long as needed to reply, prepare the quote and follow up any order or repair.
- Orders: invoices and other accounting documents for 10 years, as required by Italian law (Art. 2220 of the Italian Civil Code).
Who can see the data
We see the data ourselves. It may also be processed, only as far as needed, by:
- the technical provider that manages the website server, appointed by us as data processor (Art. 28 GDPR);
- our email provider, whose servers are in Italy;
- if there is an order or a repair, those who help us handle it, for example our accountant for bookkeeping and the courier for delivery;
- public authorities, only when the law requires it.
We do not sell your data and we do not pass it on to anyone for advertising.
Where the data is kept
The website server is in a data centre in the European Union, and our email servers are in Italy. We do not transfer your data outside the European Union.
If you choose to use YouTube, WhatsApp, Facebook, Google Maps or Pinterest, it is those services that process your data, also outside the European Union, with the safeguards described in their own policies.
Your rights
At any time you can ask us to:
- tell you what data we hold about you and give you a copy (access);
- correct or complete it (rectification);
- delete it (erasure);
- limit how we use it (restriction);
- stop processing it on the basis of our legitimate interest (objection);
- give it to you in a commonly used format, so you can pass it to someone else (portability).
These are your rights under Articles 15 to 22 of the GDPR. To exercise them, write to info@altobelantonio.com. It is free and we reply within one month. If needed, we may ask you to confirm your identity. Some data, such as invoices, we must keep for the period set by law even if you ask us to delete it.
We make no automated decisions about people and we do no profiling.
If you think we are handling your data incorrectly, you can lodge a complaint with the Italian data protection authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it), or with the supervisory authority of the EU country where you live or work.
Changes to this page
If we change something on the website, for example by adding a contact form, we will update this page.
Last updated: November 2026.